Privacy Policy — Code Brew Services

1. Introduction

Code Brew Services Pty Ltd (ABN 77 683 604 051) (“Code Brew Services,” “we,” “us,” or “our”) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our services or visit our website at codebrewservices.com.

2. Information We Collect

We may collect the following types of personal information:

Contact details: name, work email address, company name, and phone number when you submit an enquiry through our contact form.
Project information: details about your project requirements, objectives, timelines, and constraints that you provide in your enquiry.
Usage data: anonymous technical data including IP address, browser type, referring pages, and time spent on our website, collected via standard server logs.

3. How We Use Your Information

We use your personal information for the following purposes:

To respond to enquiries and provide information about our services.
To scope, prepare, and deliver consulting engagements.
To send you relevant communications about our services (with your consent).
To improve our website and service offerings through anonymous analytics.
To comply with applicable legal and regulatory obligations.

4. Data Storage & Security

We store personal information securely using industry-standard encryption and access controls. Contact form submissions are transmitted via encrypted channels and stored in our email system. We retain enquiry data for a maximum of 24 months unless an ongoing client relationship is established. While we implement reasonable security measures, no method of electronic storage or transmission is 100% secure.

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: (a) with trusted service providers who assist us in operating our business (e.g., email delivery services), subject to confidentiality obligations; (b) when required by Australian law or in response to a valid legal request; or (c) with your explicit consent.

6. Cookies

Our website does not use tracking cookies or third-party analytics. We may use essential session cookies required for the operation of our contact form. You can configure your browser to reject cookies; however, this may affect form functionality.

7. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or outdated personal information.
Request deletion of your personal information where lawful.
Withdraw consent for marketing communications at any time.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., technology partners). We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on this page, with the effective date noted at the top.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@codebrewservices.com or write to Code Brew Services Pty Ltd, Melbourne VIC, Australia.